UX Audit: Identify Compliance & Usability Issues
Two decades of UX UI design experience has equipped us with the expertise and skills to make your product conversion-oriented and competitive. We help you identify the areas of improvement in your product and uncover new opportunities for growth and success. Take the first step to supercharge your applications and business with conversion oriented UI UX designs .
88%
People abandon a site with bad user experience
21%
Mobile apps have only been used once
70%
Online businesses fail due to bad user experience
90%
Users stop using an app due to poor performance
Our UX audit Areas
Usability testing, heuristics evaluation, design system compliance and accessibility compliance to make your product perform better, meet conversation goals and increase customer retention
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Accessibility compliance
Our Accessibility Compliance Audit process ensures that your digital product meets the accessibility standards & regulations, including the Web Content Accessibility Guidelines (WCAG), European Accessibility Act (EAA) and Americans with Disabilities Act (ADA). Our team of experts evaluate your product and provide a detailed report highlighting any issues and actionable recommendations to make your apps fully compliant with WCAG, EAA, ADA and other applicable standards and regulations.
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Heuristic evaluation
We audit your digital product against usability heuristics for UI design, including visibility, user control and freedom, consistency and standards, and error prevention. A detailed report outlining any issues and including recommendations to improve the user experience is provided to ensure that your product meets the optimum UX standards.
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Design system compliance
With design system evaluation services, we ensure that your digital product aligns with your organization’s design system. We explore your design system in detail and audit the product against it to find out areas of inconsistencies and non-adherence. A final report showcasing the deviations from standards and suggesting possible improvements is shared after evaluation.
Our UX audit process
We use a well-defined UX audit process, giving equal importance to business goals and user needs, to propose tailored recommendations for businesses to improve their product.
Project analysis
To understand your business, challenges, and goals, we start with a discovery meeting. This gives us a fundamental understanding of your requirements, based on which we tailor the best approach for your product audit.
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Gain insights
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Align with requirements
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Tailor audit
Research
After gathering business requirements, we conduct three key research steps: Analytics review to gain insights into u ser interactions, competitor research to assess similar products, and user research to understand user needs.
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Analytics study
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Competitor research
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User research
UX audit
To identify gaps in your digital product experience, we provide heuristic evaluation and accessibility compliance & design systems audit. The scope and maturity of your project determine the UX audit services best fit for you.
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Gaps Identification
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Accessibility compliance
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Design system compliance
Usability testing
For better insights into user interactions and challenges, we conduct usability testing including observing users in real-time as they interact with the product and interviews to assess their experience.
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Real time observations
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User experience assessment
Report
We document the UX audit findings, providing a detailed outline of uncovered issues and recommended solutions. You'll receive a comprehensive report with prioritized issues, recommendations & implementation estimates.
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Documentation
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Recommendations
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Action plan
Words of praise from our clients
Listen to what our clients share about their experience working with our award-winning UX design company.
Resources
By Basil
May 5, 2023
7 mins read
FAQ on UX audit services
What deliverables will I receive after a UX audit?
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User interview reports
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User flow analysis
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Screen markups
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Usability test observations
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Product roadmap recommendation
What details will the UX audit report contain?
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A complete inventory of existing errors, user pain points and future opportunities.
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A list of the design and development tasks which can be initiated and how they will impact the user experience
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A roadmap to improve the ROI of your product
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Depending on the UX audit services you choose, we will also provide reports on accessibility compliance, design system adherence and heuristics evaluation.
How often should I conduct a UX Audit?
When do I need a UX audit?
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You are redesigning an existing product to detect the obstacles that are hindering a smooth user experience
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You are designing a new product, so that changes, if any, can be made early during the development stage to minimize effort and cost of rework.
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You want to define the product metrics and decide the KPIs you need to monitor to analyze your product performance.