Bringing Structure and Navigation to a Large University Website

University

UX Audit/Research

Website & Mobile App

When UX fundamentals aren’t reinforced as systems grow, complexity doesn’t just increase, it collapses inward.

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Background & Problem Statement

The Problem: Scale Without Structure

Like most university websites, Parul University’s site carries an enormous amount of information, from courses, curriculum, faculty, departments, cultural events, media coverage, to campus life, accommodation and more.

But when we stepped in, the site showed clear usability failures. Content was scattered across pages without a strong hierarchy. Navigation was compromised. Users had to work hard to understand where they were and where to go next.

Strategic Mapping

Starting From the Core: Information Architecture

Our first and most critical task was cleaning up what didn’t serve the purpose of the site anymore and reorganizing what did. This meant revisiting the information architecture from scratch:

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Re-ordering pages

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Defining a clear hierarchy

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Grouping content based on user intent

This was a monumental effort and was a highly collaborative one. The university’s team brought in valuable inputs, which helped refine flows and validate how different sections should connect. Getting the structure right laid the foundation for everything that followed

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Experience Blueprint

A System Built to Hold Complexity

Given the scale of the website, organizing information and defining consistent page flows was not just a UX task; it was a development-heavy one as well.We introduced a universal design pattern that could work across the site. Where needed, it was adapted but never broken. This brought coherence to a website that previously felt fragmented.

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What We Improved

Design decisions that shaped how users explore, navigate, and engage.

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Management Interface Preview

DISCOVERY

Rethinking Course Discovery

Earlier, course information was presented largely in the form of long tables and exhaustive listings, making it difficult for users to narrow down what they were actually looking for.

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Re-ordering pages

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Defining a clear hierarchy

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Grouping content based on user intent

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Core Design Interventions

Designed to Scale. Structured to Last.

Management Interface Preview
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Management Interface Preview
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Design Institute Spotlight

Designing a Standalone Presence Within the University Framework

We designed a dedicated page for the University’s Design Institute, intentionally distinct from the rest of the website. It was built to stand out, and it became one of the most remarkable sections of the entire experience.

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What We Improved

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Built to Scale

The design system was created with future growth in mind. The system was not just redesigned, it was prepared to evolve.

Reusable components and templates were designed for WordPress, reducing future design and development effort. Sections like profiles and course details could now be updated internally, without disrupting the overall structure

Know More

Highlighting Campus Life and Culture

Giving Students a Clearer Sense of Life Beyond Academics.

We brought forward this as key highlights of the website giving strong emphasis on cultural activities and campus life. Frequent celebrity visits and large-scale events are a defining part of the university’s identity.

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Thanks for taking a look at our work!

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